Fuji Electric Hong Kong Privacy Policy

Fuji Electric Hong Kong Company Limited (“FEHK”) are committed to protecting the privacy, confidentiality and security of the personal information we hold by complying with the requirements of Personal Data (Privacy) Ordinance (“(PD(P)O”) with respect to the management of personal information. We are equally committed to ensuring that all our employees and agents uphold these obligations.

1. Use of Personal Information

Personal information (“customer information”) provided by customers in relation to or as part of an inquiry is mainly for the purpose of FEHK’s business affairs to fulfil or otherwise process requests from the customer to whom the information pertains.

2. Disclosure of Personal Information

FEHK will not disclose personal information to third parties without prior consent except in the following cases:

  • When you have granted permission for FEHK to do so;
  • When disclosure of such information is necessary to protect human lives, to prevent injury or suffering, or to protect property, even when permission for such use is not readily forthcoming from you;
  • When legally required to do so;
  • If all or part of FEHK business activities are transferred to another party due to corporate mergers, corporate separations, the sale or transfer of operations, or other reasons.

3. Entrusting customer information to third parties

When it is determined that responding to a customer inquiry through any of Fuji Electric' affiliated companies or subcontractors (appointed agents, etc.) would be appropriate to such extent as is necessary to achieve the stated purpose, FEHK may provide the details of the inquiry, including customer information, to such parties. In such circumstances, FEHK takes responsibility for appropriately monitoring the use of such personal information by the third party. The scope of the third parties to whom the use of personal information including our parent company and respective affiliates in Japan and overseas listed on our Global website.

4. Collection of Personal Information

In response to a customer inquiry, users are necessary to provide personal information, such as name, telephone number and email address. FEHK will provide, on each of the individual sites that make up this website, notifications to users that specify the reason the information is required, the intended use of the information requested and any other relevant matters. If you do not agree with the specified reason, the intended use of the information or other matters described, please refrain from providing FEHK with your personal information. However, please be aware that this may exclude you from using certain services available on this website.

5. Cookie Policy

Cookies are used by FEHK to collect statistics about the number of visits of users to FEHK and the users’ preference of websites and online services offered on FEHK. We do not use, and have no intention to use the visitor data to personally identify anyone. Since most web browsers are initially set up to accept cookies, you can choose to ‘not accept’ cookies by changing the settings.

6. Contact

You have the right to request access to and correction of information held by us about you. If you wish to access or correct your personal data, please contact our sales department by sending an email to x-fehk-info@fujielectric.com.

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